Shipping & Delivery

On the Water When We Said It Would Be

1.5 million bottles leave our campus every month, through Ningbo and Shanghai. Lead times below are the ones written on your PI — not best-case estimates we adjust later.

Lead Times

From Deposit to Departure

The clock starts when the deposit is confirmed and the artwork is approved — both, not either. That is the date our production planner books against.

3–7 days
Sample lead time from artwork approval
25–35 days
Standard stock order production, per container
35–50 days
Custom OEM order incl. tooling, moulding & sample rounds
Order StageTypical DurationWhat Happens
Sample development3–7 daysExisting mould: samples made and photographed for your approval before mass production
New tooling & mould15–25 daysFor custom shapes or new capacities; tooling cost quoted separately, amortised on volume
Raw material procurement7–12 days304 stainless steel coil, coating and packaging purchased to your specification
Mass production20–30 daysMetalworking, robot spraying, assembly and in-process inspection across the line
Final QC & packing3–5 daysLaboratory verification, carton packing, container loading and photo report
Booking & departure3–7 daysSpace booked with your forwarder or ours; documents issued after departure

Peak-season advisory: production and vessel space tighten noticeably from August to mid-October and around Chinese New Year. If your programme lands in those windows, send the forecast 60 days ahead and we will reserve line capacity and space accordingly.

Shipping Options

Four Routes from Jinhua to Your Door

We quote what fits your volume and your deadline. Transit times below run from port departure, not from the order date.

MethodBest ForTransit TimeTypical Volume
Sea FCL Full container orders — best unit cost 25–35 days to US West Coast · 30–40 days to Europe 1 × 20'GP or larger
Sea LCL Smaller orders sharing container space Adds 5–10 days for consolidation From 1 CBM upward
China–Europe Rail Europe-bound orders needing speed without air cost 18–25 days to major European hubs From 2 CBM upward
Air Freight Launch deadlines, retail restock emergencies 7–12 days door to door Up to 2,000 pcs
Express Courier Samples, approval units, small urgent batches 3–7 days via DHL / FedEx / UPS Up to 300 pcs

Ports & Incoterms

Terms and Loading Points

Ports of Loading

  • Ningbo (Ningbo-Zhoushan Port) — our standard port, ~2.5 hours from the factory
  • Shanghai — used for specific carrier routings or space availability
  • Inland pickup and drayage to either port arranged by our own logistics team
  • Loading supervised by our staff, with loading photos and a container seal number sent to you

Incoterms 2020

  • FOB Ningbo / Shanghai — our default and most-quoted term
  • CIF / CFR quoted on request where you prefer us to book freight
  • EXW available if you use your own forwarder from our warehouse
  • DDP / DAP quoted case by case for direct-to-warehouse programmes

Container Loading

How Many Bottles Fit

Planning figures based on standard single-carton packing for our most common capacities. Exact counts are confirmed on the shipping plan for your model.

CapacityCarton Packing1 × 20'GP1 × 40'HQ
350 ml sports bottle24 pcs / carton≈ 16,000–18,000 pcs≈ 40,000–44,000 pcs
500 ml vacuum bottle24 pcs / carton≈ 13,000–15,000 pcs≈ 32,000–36,000 pcs
600 ml tumbler / car mug20 pcs / carton≈ 11,000–13,000 pcs≈ 27,000–30,000 pcs
750 ml handle mug16 pcs / carton≈ 9,000–10,500 pcs≈ 21,000–24,000 pcs
Mixed model containerBy model ratioCalculated to your model mix — send the ratio and we return a loading plan

Figures are planning estimates. Actual loading depends on carton dimensions, retail packaging thickness and whether inner boxes or display cartons are used. We issue a confirmed loading plan before booking, so there is no surprise at the port.

Packaging & Handling

Packed to Arrive Retail-Ready

Drinkware is a damage-prone category — dents and paint chipping in transit are the most common complaint in this industry. Our packing standard is built to remove that problem before it reaches your distribution centre.

  • Individual polybag or EPE sleeve per unit as standard
  • Die-cut cardboard inserts or divider grids for multi-pack cartons
  • Five-layer export-grade corrugated outer carton, taped and strapped
  • Carton markings printed to your specification — SKU, barcode, carton number
  • Moisture protection for long sea voyages
  • Retail-ready gift boxes, colour boxes and display cartons produced on request

Damage & Shortage Protocol

  • Check within 7 days of arrival. Report shortages or damage with carton-level photos
  • Keep the original cartons and packing material until the claim is settled
  • We reconcile against the loading photos and packing list we issued at departure
  • Confirmed manufacturing defects are replaced in your next shipment or credited
  • Container or vessel damage in transit is handled with your carrier — we supply the evidence pack

Tracking & Visibility

  • Production milestone photos at metalworking, spraying, assembly and packing stages
  • Container loading photos and seal number before the truck leaves the factory
  • B/L and shipping documents scanned to you immediately after departure
  • Single named contact for order status — not a shared inbox

Shipping FAQ

Delivery Questions, Answered

Can you ship directly to our warehouse instead of the port?

Yes. DDP and DAP terms are quoted case by case for direct-to-warehouse delivery. We need your delivery address, whether the site requires a lift-gate or has docking facilities, and whether the pallets must be palletised or can be floor-loaded. All of that affects the quote, so send it with the inquiry.

Do you work with our nominated forwarder?

Regularly. FOB terms mean the forwarder is yours to choose. Give us their booking contact, and we coordinate the pickup, loading window and document set directly with them, copying you on everything so the chain of communication stays visible.

What if we need part of the order sooner?

Split releases are normal for programme launches. We can ship an initial air-freight or LCL quantity for the launch date and release the balance by sea behind it. The premium on the air leg is quoted separately so you can decide whether the launch window justifies it.

How do you prevent dents and paint damage in transit?

Two layers of protection: individual protective sleeving on every unit, plus carton inserts and divider grids that stop units from contacting each other. Loading is supervised by our staff, and the container is filled to prevent load shifting at sea. Loading photographs are archived against your order number.

Do you offer warehouse or delayed-release storage?

Yes, for repeat programmes with rolling call-offs. We can hold finished goods and release against your schedule, which lets you place a larger production order and take delivery in stages. Storage terms and duration are agreed in writing beforehand.

Get a freight quote for your lane

Tell us the destination port, target quantity and required arrival window. We'll return a landed cost and a shipping plan.